Shipping policy

Shipping

All our items are sent via Royal Mail. Please note that royal mail are very busy and items  may take a little longer 

Free UK Delivery on orders over £65

 Dispatch time is 2-3 working days. Please allow a further 5 working days for personalised embroidery. This may be longer in busy periods. Please feel free to message us with any enquiries 

Click & Collect 

We offer a free click and collect service to our stores, just simply choose this shipping option at checkout. Please be advised store collections will arrive in your chosen store 5 working days after you order. If you require a urgent collection or specific date please get in touch to confirm this will be possible before placing your order. Any collections must be collected within 8 weeks of you placing your order, any orders which remain uncollected after 8 weeks will be resold. 

All orders are packed by ourselves, and are checked upon dispatch to make sure your goods arrive to you in perfect condition. Any delivery queries or discrepancies must be reported to us within 48 hours of you receiving your delivery.